About LumityCare

Built around the people we serve.

LumityCare Medical Transport was founded to fill a simple but urgent need across the Greater Chicagoland area: dependable, dignified transportation for people who need a little extra help getting to and from medical care.

Whether it's a weekly dialysis trip, a hospital discharge, or a one-time outpatient procedure, we show up on time, every time — with clean, comfortable vehicles and drivers who are trained to assist with mobility, communicate clearly with caregivers, and put each passenger at ease from pickup to drop-off.

Talk to us about your needs →

Safety First

Background-checked, CPR-trained drivers and rigorously maintained, ADA-compliant vehicles.

Reliable & Punctual

We build in buffer time so you arrive relaxed and on schedule for every appointment.

Personal Touch

We greet you by name, assist door-to-door, and treat every ride like family.

Transparent Pricing

Clear, upfront quotes with no surprise fees — ever.

Our Services

Transportation tailored to every need.

From routine appointments to recurring treatments, we've got a ride for that.

LumityCare driver helping an ambulatory passenger walk into a medical center.

Ambulatory Transport

Comfortable, attended rides for passengers who can walk independently or with light assistance. Curb-to-curb or door-to-door service.

LumityCare driver assisting a wheelchair passenger at a hospital entrance with the LumityCare van in view.

Wheelchair Transport

Ramp-equipped, ADA-compliant vehicles with certified tie-downs to ensure a smooth, secure ride from start to finish.

LumityCare driver walking a passenger to the entrance of a dialysis center with the LumityCare van parked nearby.

Dialysis Transport

Dependable recurring transportation to and from your dialysis center, on the schedule that fits your treatment plan.

LumityCare driver showing ride details on a tablet to a passenger in a medical clinic lobby.

Medical Appointments

Doctor visits, lab work, imaging, and specialist appointments — we coordinate pickup so you're never rushed.

LumityCare driver transporting a patient in a wheelchair through a hospital lobby toward the exit.

Hospital Discharge

Safe transport home — or to a rehab or skilled-nursing facility — coordinated directly with hospital staff for a smooth handoff.

LumityCare driver walking with a patient outside a cancer treatment center next to the LumityCare van.

Outpatient Procedures

Round-trip rides for same-day surgeries and procedures, including post-anesthesia transport with a trained attendant.

LumityCare team member supporting a patient using a walker during a physical therapy session.

Physical Therapy & Rehab

Reliable recurring transport to PT, OT, and rehabilitation sessions so you can stay consistent with your recovery plan.

Need something else?

If your need isn't listed, reach out — we're happy to talk through it.

Contact Us

Our Process

The LumityCare P.A.T.H. Process^℠

Every ride follows our four-step process — designed to make medical transport feel less like logistics and more like care.

P

Step 01

Plan

The Intake

Book online or by phone. Share pickup details, mobility needs, and appointment time — get a confirmation with driver ETA, route, and a clear quote.

A

Step 02

Arrive

The Pickup

Driver arrives on time, in uniform, with a calm and professional presence — door-to-door assistance from the very first step.

T

Step 03

Transport

The Ride

More than transportation — comfort, dignity, and safety from pickup to appointment, every mile of the way.

H

Step 04

Home

The Return

A safe handoff and a comfortable return — confirming the rider is settled and the family is informed.

Service Area

Proudly serving the Greater Chicagoland area.

From the City of Chicago to the surrounding suburbs — pan and zoom the map below to find your area, or browse our coverage by region.

Tap the map once to enable scroll-zoom. Click any pin to see the city name.

City of Chicago

Chicago North Side
Chicago South Side
Chicago West Side

North & Northwest Suburbs

Evanston
Skokie
Wilmette
Glenview
Northbrook
Schaumburg
Arlington Heights
Des Plaines

West & Southwest Suburbs

Oak Park
Oak Lawn
Orland Park
Tinley Park
Berwyn
Cicero
Naperville
Aurora

South Suburbs

Olympia Fields
Matteson
Homewood
Harvey
Park Forest
Calumet City
Flossmoor
Country Club Hills

Don't see your city? Contact us — we likely serve your area.

Frequently Asked Questions

Good to know.

What is non-emergency medical transport (NEMT)?

NEMT is scheduled, non-ambulance transportation for people traveling to and from medical appointments, treatments, or facilities. It's ideal for passengers who don't need an emergency response but do need a safe, reliable, and often accessible ride.

What areas do you serve?

We serve the Greater Chicagoland area — the City of Chicago plus the North, Northwest, West, Southwest, and South suburbs across Cook, Lake, DuPage, and Kane counties. If your pickup or drop-off is outside this region, contact us — we may still be able to help or refer you to a trusted partner.

How far in advance should I book a ride?

We recommend booking at least 24–48 hours in advance to guarantee availability, especially for recurring appointments. Same-day rides may be available depending on our schedule — give us a call.

Do you accept insurance or Medicaid?

We're currently a private-pay service. We provide clear, upfront pricing and detailed receipts you can submit to your insurance, HSA, or flex-spending account for possible reimbursement.

Can a family member or caregiver ride along?

Yes. Caregivers and attendants are welcome to ride along at $15 per person, one-way, space permitting. Just let us know when you book so we can prepare accordingly.

Are your drivers trained and background-checked?

Absolutely. Every LumityCare driver is fully licensed, insured, background-checked, and trained in passenger assistance, CPR/First Aid, and safe transfer techniques.

What if I need to cancel or reschedule?

No problem — just give us as much notice as possible. Cancellations made at least 4 hours before pickup are free of charge.

Do you offer recurring trips for dialysis or therapy?

Yes. We specialize in recurring schedules for dialysis, physical therapy, and other ongoing treatments. We'll set up a standing reservation so you don't have to rebook every time.