Starting at $65 ambulatory / $115 wheelchair. Every ride confirmed with a written quote before pickup. Use our quote tool to estimate your trip in 30 seconds.
A scheduled-rides service, not an ambulance. Here's the line we draw so you know what to call us for and what to call 911 for.
If you're experiencing a medical emergency, call 911.
The following rates are estimates to help you plan. Your final quote will be confirmed by our dispatch team before the trip is accepted.
Walk-on sedan or SUV transport
Starting Prices
ADA van with wheelchair ramp
Starting Prices
Pricing disclaimer: Prices shown are starting rates for one-way trips. Final pricing depends on distance, wait time, time of day, and any specialized equipment needed. Long-Distance trips are custom-quoted. Wait time is billed at $20 per 15 minutes after a 10-minute grace period. Round-trip and multi-stop trips are quoted individually based on your specific route.
Door-to-door is included with most rides. For higher-acuity trips, additional support is available on request.
Driver meets you at the curb of pickup and drop-off. You walk to and from the vehicle on your own.
Best for fully independent passengers.
Driver meets you at your front door, walks with you to the vehicle, and helps you into your appointment door.
Included with most ambulatory and wheelchair rides.
Driver assists you from inside your home or facility, through hallways, and to your appointment check-in desk.
Available on request — higher-assistance trips.
A single pickup and drop-off. Most common for hospital discharges and non-return appointments.
Base + mileage
We drop off, wait or return at a set time, and bring you home. Common for outpatient and dialysis visits.
2× base + 2× mileage + wait time
One trip with additional stops — pharmacy on the way home, a second pickup, or chained errands.
Base + mileage + per-stop fee
Standing weekly schedule for dialysis, physical therapy, or other ongoing treatments.
Discounted recurring rate
A LumityCare ride looks like a car trip on the outside. On the inside, it's a different operation — and that's reflected in the price.
Wheelchair ramps, secure tie-downs, and properly equipped accessible vans cost significantly more to buy and maintain than a sedan.
Background checks, CPR/First Aid, mobility-assistance training, and ongoing certifications — all required before a driver picks up a passenger.
Commercial passenger insurance, medical-transport endorsements, and added liability coverage are a multiple of standard auto policies.
We arrive early, build in buffer for traffic, and often wait through the appointment. That's time a rideshare driver wouldn't be on the clock for.
Helping someone in and out of a home, navigating stairs, stowing a wheelchair safely — the service starts well before the engine does.
Ramp mechanisms, tie-down hardware, oxygen accommodations, and rigorous cleaning between trips all add to the per-trip cost.
| Wait Time | $20 / 15 min | After a 10-minute grace period at the appointment. |
|---|---|---|
| Caregiver / Attendant | $15 / person, one-way | For any caregiver or attendant accompanying the passenger. |
| Additional Stops | By quote | Per-stop fee plus any added mileage. |
| Same-Day / Urgent | By availability | Surcharge may apply when scheduling within 24 hours. |
| Late-Night, Weekend, Holiday | By quote | Quoted individually based on time and day. |
| No-Shows / Late Cancellations | Base fee | If cancelled after 3:00 PM CST the day before, or passenger is unavailable at pickup. |
Every booking follows the same simple flow. No surprises, no after-the-fact fees.
Submit your booking request online or by phone. We respond within one business day with an itemized written quote — base rate, mileage, wait time, and any add-ons.
Once you approve the quote, we send a secure payment link for your deposit (equal to the base fee). Your card is securely stored on file by our payment processor to cover any post-trip charges — mileage true-up, wait time, or additional passengers. Facility-pay accounts are invoiced (Net-30) instead.
Driver arrives 5–10 minutes early. Wait time at the appointment begins after a 10-minute grace period — we'll text or call if it looks like we'll exceed it.
After the ride, any remaining balance (extra mileage, wait time, additional passengers) is charged to the card on file. An itemized receipt — reflecting your actual ride — is emailed within 24 hours.
Accepted methods: credit/debit card via Stripe (deposit + card on file), ACH, Zelle, or other approved payment methods. Facility partners: Net-30 invoicing available — contact us to set up an account.
LumityCare is currently a private-pay and facility-pay service. Here's how that interacts with common coverage types.
For Medicaid-covered NEMT, contact your health plan or transportation broker directly. They typically book rides through a contracted provider network.
Traditional Medicare generally doesn't cover non-emergency transport. Some Medicare Advantage plans do — check with your plan.
Some policies reimburse NEMT as part of their wellness or post-discharge benefits. We provide itemized receipts you can submit.
Medical transportation to an appointment is generally an eligible expense under HSA and FSA accounts.
A few small choices when you book make a meaningful difference in both reliability and cost.
Advance booking unlocks the most availability and lowest scheduling pressure.
Building entrance, unit number, gate codes — anything that helps your driver find you fast.
If you have dialysis, PT, or weekly visits, a standing schedule gets you a better rate and your preferred driver when possible.
Morning and midday windows have the most flexibility for traffic and appointment overruns.
Tell us about stairs, oxygen, walkers, wheelchairs, or anything else up front. It helps us send the right vehicle.
For longer appointments, scheduling separate one-way rides can be cheaper than open-ended wait time.